Privacy Policy
Effective Date: April 27, 2026
Quiet Systems is committed to protecting your privacy. This Privacy Policy explains how the Quiet Systems mobile application, our web platform, and related services collect, use, disclose, and handle your personal information.
By accessing or using the App and Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
Authentication and Account Information
When you create an account or log in, we collect:
- Email address
- Full name
- Authentication credentials (managed by Supabase)
- Account role and access level
Restaurant Financial and Operational Data
- Weekly revenue figures
- Cost of goods sold (COGS) percentages
- Labour cost percentages
- Overhead cost percentages
- Net profit figures and percentages
- Menu item sales data (item names, quantities, pricing)
- Restaurant name and location
KPI Preferences
Target percentages for COGS, labour, overhead, and net profit. Stored securely on your device via expo-secure-store.
Automatically Collected
- App version and build number
- Device type and operating system
- IP address (from server logs)
- Login and activity timestamps
Information We Do NOT Collect
- Location data (GPS)
- Photos or images
- Contact list or address book
- Health or biometric information
- Payment card information (processed via Stripe separately)
2. How We Use Your Information
- Deliver consultancy analysis, track KPIs, and generate reports
- Verify your identity and manage your account
- Analyze app performance and enhance user experience
- Send service updates and account notifications
- Prevent fraud and comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Data Storage and Security
Your data is stored in Supabase (cloud-hosted PostgreSQL) with AES-256 encryption at rest and TLS 1.2+ in transit. On mobile, sensitive data uses expo-secure-store (iOS Keychain / Android Keystore). We use Row-Level Security policies, session-based authentication, and access logging.
While we use industry-standard security, no system is 100% secure. Please keep your credentials private.
4. Third-Party Services
- Supabase - database and authentication
- Expo - mobile app framework
- Stripe - payment processing (card data never touches our servers)
Planned integrations (Sentry, PostHog, PrepMi Pro, Deputy/Tanda, ResDiary, MYOB/Xero) will be documented in future updates.
5. Data Retention
Data is retained while your account is active. Upon deletion, core data is removed within 30 days; backups within 90 days. Activity logs are retained for 12 months for security purposes.
6. Your Privacy Rights
You may have the right to: access your data, correct inaccuracies, request deletion (within 30 days), export your data, object to processing, and withdraw consent.
To exercise these rights, email support@ubilo.ai with Privacy Rights Request in the subject line. We respond within 30 days.
7. Childrens Privacy
Our App is not intended for children under 13. We do not knowingly collect information from children under 13. Contact us immediately if you believe we have.
8. Changes to This Policy
We may update this policy periodically. Material changes will be communicated via email or in-app notice. Continued use after changes constitutes acceptance.
9. Contact
Company: Ubilo AI (trading as Quiet Systems)
Email: support@ubilo.ai
Website: quietsystems.ubilo.ai
Response Time: 7-10 business days
Last Updated: April 27, 2026